Tired of doing nothing for the last 2-3 months I had started browsing through various websites of my interest and not of my interest and in the course i found the karachi city’s website. As usual the first thought that occured was that the website has been uploaded and is rarely updated: guess i was wrong.

I browsed through the website, visited various towns’ dedicated websites and then one day i discovered this complaint center thing there. I immediately logged a complaint against the unclean road right outside my house. Later on i forgot about it and on the third day i had a city government fellow on my doorstep with a print out of my complaint. I was taken aback with quick response in contrast to my idea of the website been left unattended. Anyhow, i explained the complaint and the guy told me that evrything would be taken care of on the next working day.

Now is this improvement in the system or is this improvement in the system?

Oh n before i end my post lemme mention that nothing is taken care of. Maybe thats because the complaint center guy asked me to sign the print-out he had, i should have told him that i will sign it when the work is done. Anyway, atleast they did show up.